Frequently asked questions.
Everything you need to know about our services.
General
Basics about our workshop, technicians, parts and warranty.
What brands of cars do you service?
We service all major car brands including Maruti Suzuki, Hyundai, Honda, Toyota, Ford, Volkswagen, Skoda, Renault, Nissan, Mahindra, Tata, and luxury brands like BMW, Mercedes-Benz, Audi, and more. Our technicians are trained to handle both domestic and imported vehicles.
What are your working hours?
We are open Monday to Sunday from 10:00 AM to 8:00 PM. For emergency services, we provide 24/7 support. You can call us anytime for urgent repairs or roadside assistance.
Do you provide pickup and drop service?
Yes, we offer pickup and drop service within a 10km radius of our workshop. This service is available for regular maintenance and minor repairs. For major repairs, we can arrange transportation based on the service duration.
Are your technicians qualified?
Yes, all our technicians are skilled and highly trained. They undergo regular training to stay updated with the latest automotive technologies and repair techniques.
Do you use quality parts?
We use quality parts, including high-quality aftermarket components. All parts come with our service warranty. We always inform customers about the parts being used and provide options based on their budget and requirements.
What is your warranty policy?
We provide a warranty on our services and parts, as follows: Labor warranty is typically 6 months to 1 year depending on the service type, while parts warranty depends on the parts supplier's warranty period. The warranty covers defects in workmanship and parts, but excludes normal wear and tear, misuse, accidents, or modifications. We always provide warranty cards with detailed terms and conditions.
Our services
What we do and how often your car needs it.
How often should I get my car serviced?
Service intervals depend on your car's make, model, and usage. Generally, we recommend a service every 6 months or 10,000 km, whichever comes first. For newer cars, follow the manufacturer's recommended schedule. We can check your service book and advise accordingly.
What is included in a regular service?
Regular service includes oil and filter change, air filter check/replacement, brake system inspection, tire pressure check, battery check, coolant level check, electrical system check, and overall vehicle inspection. We provide a detailed checklist of all items checked.
Do you provide AC service?
Yes, we provide complete AC service including gas refilling, compressor repair, condenser cleaning, filter replacement, and performance testing. We use proper equipment to check AC pressure and ensure optimal cooling performance.
Can you repair engine problems?
Yes, we handle all types of engine repairs including engine overhaul, performance tuning, fuel system repair, exhaust system service, and engine diagnostics. We use advanced diagnostic equipment to identify and fix engine issues accurately.
Do you provide denting and painting services?
Yes, we offer professional denting and painting services. Our team can handle dent removal, paint matching, panel replacement, color correction, and finish protection. We use quality paints and materials to ensure a showroom-like finish.
What car cleaning services do you offer?
We offer comprehensive car cleaning services including exterior washing, interior cleaning, waxing & polishing, engine bay cleaning, upholstery care, and complete detailing. We use professional cleaning products and equipment.
Do you provide emergency roadside assistance?
Yes, we provide 24/7 emergency roadside assistance. Our team can help with battery jump-start, flat tire replacement, fuel delivery, minor repairs, and towing services. We cover areas within 20km of our workshop.
Pricing and payment
Costs, estimates, payment options and discounts.
How much does a regular service cost?
Service costs vary based on your car's make, model, and service requirements. Regular service typically starts from ₹1,500 to ₹3,500. We provide detailed quotes before starting any work, with no hidden costs.
Do you provide free estimates?
Yes, we provide free estimates for all services. Our technicians will inspect your vehicle and provide a detailed breakdown of costs including parts and labor. We won't start any work without your approval.
What payment methods do you accept?
We accept cash, UPI, credit/debit cards, and digital payments. We also provide EMI options for major repairs through our partner financial institutions. All payments are processed securely.
Are there any additional charges?
No, we believe in transparent pricing. All costs are clearly communicated upfront. If additional work is required during service, we will inform you immediately and get your approval before proceeding.
Do you offer any discounts?
Yes, we offer various discounts including loyalty discounts for regular customers, seasonal offers, and package deals for multiple services. We also provide special rates for senior citizens and first-time customers.
Appointments
Booking, timings and what to bring.
How do I book an appointment?
You can book an appointment by calling us at +91 6303123139, visiting our workshop, or using our website. We recommend booking in advance to avoid waiting times, especially during peak seasons.
How long does a typical service take?
Regular service typically takes 2-4 hours. Major repairs can take 1-3 days depending on the complexity and parts availability. We always provide estimated completion times and keep you updated on progress.
Can I wait while my car is being serviced?
Yes, we have a comfortable waiting area with seating, refreshments, and free Wi-Fi. You can also watch your car being serviced through our transparent workshop area. For longer services, we recommend pickup and drop service.
Do you work on weekends?
Yes, we are open 7 days a week including weekends and public holidays. Our working hours are 10:00 AM to 8:00 PM. Emergency services are available 24/7.
What should I bring for service?
Please bring your car's service book, RC book, insurance documents, and any previous service records. If you have specific concerns, please note them down. We also recommend removing personal belongings from your car.
Can I cancel or reschedule my appointment?
Yes, you can cancel or reschedule your appointment up to 2 hours before the scheduled time. Please call us to inform about any changes so we can accommodate other customers.
Ready to book?
Pick a slot online or call us. We are open every day, 10:00 AM to 8:00 PM.